Frequently Asked Questions

We understand that managing a school or kindergarten comes with many moving parts — from staff coordination to parent communication. This page answers the most common questions about how Chalk helps simplify daily operations, improve collaboration between teachers and parents, and ensure every child’s progress is tracked with care and accuracy. Whether you’re an administrator, educator, or parent, you’ll find everything you need to know right here.

Frequently Asked Questions

🏫 1. What is Chalk?

Chalk is an all-in-one digital platform designed for kindergartens and early education centers to manage staff, classes, students, and communication with parents — all from one secure dashboard.

👩‍🏫 2. Who is Chalk for?

Chalk is built for school administrators, teachers, and childcare professionals who want to simplify daily operations, improve communication with parents, and keep better track of student activities and progress.

📲 3. How do parents receive updates?

Parents receive real-time notifications directly from teachers about their child’s attendance, meals, naps, and activities through the connected Chalk mobile app. Each class can configure what kind of activities they want to monitor.

🔒 4. Is my data secure?

Absolutely. Chalk uses encrypted connections and secure cloud storage to protect all sensitive information — including student medical records, parent contacts, and billing data.

🧒 5. Can I manage multiple classes or teachers?

Yes. Chalk allows schools to create multiple classes, assign multiple teachers per class, and easily manage schedules, attendance, and reports — all in one centralized system.

💳 6. How does billing work?

Each student profile includes a billing section for tracking payments and invoices. Schools can also access mock billing reports and manage financial data easily within the admin panel.

🌍 7. Is Chalk available in multiple languages?

Yes. Chalk is designed with multilingual support to serve diverse educational communities, starting with English, Greek and Russian.

🧾 8. What plans are available?

We offer flexible plans for every school size — from a Free Plan for small schools to Enterprise solutions for large educational institutions. Each plan includes different limits for classes, students, and teachers.

📧 9. How can I get started?

You can register your school directly through our website or reach out via the contact form for a personalized onboarding experience.

🛠️ 10. Do you offer support or training?

Yes! Our team provides dedicated onboarding and continuous support to help schools make the most out of Chalk's features.

🏫 11. Is Chalk secure and GDPR-compliant?

Yes ✅. All data is encrypted, securely stored, and handled according to GDPR standards to protect personal and child-related information.

👩‍🏫 12. Can schools customise their settings and branding?

Absolutely! Schools can add their logo, name, and profile picture, and configure settings like classes, teacher assignments, and notifications — creating a personalized experience.

👥 13. Can multiple admins manage the same school?

Yes. Chalk supports multiple admins with role-based access, allowing different permissions for managing classes, teachers, and billing. Same goes for teachers for the classes they are enrolled.

📲 14. Do parents need to install an app?

Yes. Parents can use the Chalk mobile app to follow their child’s daily updates, receive notifications, and communicate with teachers - available in both 🤖 Android and 🍎 iOS.

💰 15. Can I try Chalk for free?

Yes 🎉. We offer a Free Plan that lets you explore the main features before upgrading to a premium plan that fits your school’s size and needs with restrictions to maximum number of classes, teachers and students to be enrolled. Upgrade when you grow!

🏁 16. How do I get started?

You can sign up your school directly on our website or contact our support team for guided onboarding and a personalized demo.

Common Questions

How does Chalk work?

Educators record daily activities, while parents receive real-time updates through a mobile-friendly interface.

Is my data secure?

Yes, Chalk supports secure multi-tenant access, ensuring each institution manages its data independently and safely.

Can I view my child's progress?

Yes, parents can view progress reports and updates anytime during the day, as well as lifelong history.

What information is tracked?

We track meals, naps, diaper changes, attendance, and learning progress. All configurable based on the class settings.

Frequently Asked Questions